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Netwrix Password Manager

October 24, 2013

We had a successful deployment of the Netwrix Password Manager. We were having a lot of problems with users forgetting their passwords on a regular basis and locking their accounts. We deal with public service departments such as Police, and Fire, which operate 24/7 so we would get a lot of calls after hours. This started taxing our overtime budget, so I found a solution by Netwrix.

Netwrix’s Password Manager program provides a question and answer procedure so the end-user can reset or unlock their own account after they have been enrolled in the system. They can select their own questions and fill in the answers, which is all customizable in the background by the administrator.  A Logon Prompt client extension can be deployed to the workstations which will allow the users to access the Password Manger from the logon screen. We tested this with Windows XP, and Windows 7 and deployed the MSI package via Microsoft Systems Center Configuration Manager.

We did have some issues initially on the server backend but with the help of the Netwrix support staff, we were able to resolve it quickly. Other than that we are very pleased with the product and would recommend it to others, and I am not affiliated in any way with Netwrix. Just a happy systems admin, that will hopefully get some more sleep on the weekends.

Netwrix Password Manager

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From → Computers, Software

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